SH Race CX ONE PRO – Cyclo-cross

SH Race FAQ

• What warranty do you offer on your wheels?

  At SH Race, all our wheels come with an extended legal warranty of 3 years, ensuring reliability and peace of mind for our customers.

  Warranty details by component:

  Carbon rims
  Covered by a 5-year warranty against manufacturing defects and specific performance-related issues.
  Some models also benefit from a lifetime warranty.

  SH Race spokes
  Covered by a 10-year warranty, including manufacturing defects and spoke breakage.

  Hub bearings
  Covered by a 1- or 2-year warranty depending on the model (see the product page or contact customer service).

  Our after-sales service is direct, personal, and responsive, with privileged contact with the workshop.

  For more information, please consult our terms and conditions of sale:
  https://shrace.fr/fr/content/3-conditions-generales-de-vente

• Low-, mid-, or high-profile rims: which is the most versatile?

  The mid-depth rim is generally the most versatile, offering the best balance between performance, weight, and stability.

  Low-profile rim (≤ 30 mm)
  Lightweight, comfortable, and easy to handle on climbs, but less efficient on flat terrain and at high speeds.

  Mid-profile rim (35–45 mm)
  The best compromise: good aerodynamic gains, controlled weight, and acceptable stability in crosswinds.
  Suitable for the majority of riders and courses.

  High-profile rim (≥ 50 mm)
  Very efficient on flat terrain and at high speeds, but heavier and more sensitive to wind.
  Less comfortable in the mountains or for truly versatile use.

  Conclusion: for a single wheelset capable of doing everything, the mid-depth rim is the most balanced choice.

• Do I need to adapt my wheels to my weight?

  Yes, and this is precisely where a handbuilt wheelset makes all the difference.

  The rider’s weight directly influences a wheel’s rigidity, reliability, and durability. That’s why, at SH Race, every build takes into account:

  • your weight
  • your actual riding style (road, gravel, MTB, touring)
  • your level and usage constraints

  Adapting wheels to your profile results in a more balanced, more reliable setup, perfectly suited to how you ride.

• Will my new wheels be compatible with my frame?

  Yes, in most cases, but several points need to be checked to ensure perfect compatibility:

  • Axle type (sometimes adaptable depending on standards)
  • Brake type: rim or disc
  • Disc mounting: 6-bolt or Centerlock (sometimes adaptable)
  • Drivetrain: freehub body, number of speeds (sometimes modifiable)
  • Frame/fork clearance: accepted wheel and tire diameter/width

  If you are unsure, we can help you verify wheel compatibility with your frame. Do not hesitate to contact us.

• Are handbuilt wheels more expensive?

  Not necessarily.

  With equivalent components, a handbuilt wheelset is often:

  • more durable
  • more cost-effective over the long term
  • better adapted to your usage and profile

  Custom building avoids compromises linked to standardization and allows you to invest in wheels that truly make sense, rather than marketing.