At SH Race, we believe performance shouldn't be a luxury. We are committed to offering you quality handbuilt bicycle wheels at the fairest price.
Best price guarantee
Found an equivalent offer for less elsewhere? We'll match it and add a gift!
Guarantee conditions
To benefit from the best price guarantee, the following conditions must be met:
- Comparable product The competing offer must concern a product comparable to the SH Race wheel model (materials, dimensions, brake type, etc.), new and not on sale.
- Availability The product must be available for sale on the competitor's website at the time of your request.
- Comparable price The displayed price must be in euros, including all taxes (VAT), and include shipping costs (where applicable).
- Competitor website The offer must come from a professional online store based in France or another European Union country. Auction sites and private sellers are not eligible.
- Time limit Your request must be made within 14 days of your purchase on shrace.fr.
- Proof You must provide a screenshot of the competing offer clearly showing the price, the website name and the date.
How to claim the guarantee
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Contact us
Email [email protected] with the subject "Best Price Guarantee", including the screenshot, the link and the details of the competing offer.
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Review
Our team carefully reviews your request and checks that all conditions are met.
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Refund
If your request is valid, we refund the price difference using the same payment method as your original purchase.
Exclusions
The best price guarantee does not apply to:
- Special promotional offers (discount codes, flash sales, etc.)
- Prices displayed in error or typographical errors
- Offers from auction sites or private sellers
- Sale or second-hand products
Our commitment
Your satisfaction is our priority. We are proud to offer exceptional bicycle wheels, built with passion and expertise. With the best price guarantee, you can be sure you're making the best choice for your performance and your budget.
Any questions about the guarantee? We're here to help you choose your custom wheels.