At SH Race, we believe that performance should not be a luxury. We are committed to offering you high-quality, handcrafted bicycle wheels at the fairest price.
That's why we provide our Best Price Guarantee: if you find an equivalent offer at a lower price elsewhere, we will match it and add a gift!
Conditions of the Guarantee:
To benefit from the Best Price Guarantee, please meet the following conditions:
- Comparable Product: The competing offer must be for a product comparable to the SH Race wheel model (materials, dimensions, braking type, etc.), in new and non-discounted condition.
- Availability: The product must be available for sale on the competing website at the time of your request.
- Comparable Price: The displayed price must be in euros, inclusive of all taxes (VAT), and include shipping fees (if applicable).
- Competing Website: The offer must come from a professional online sales website based in France or a country within the European Union. Auction or private sales websites are not eligible.
- Time Limit: Your request must be submitted within 14 days of your purchase on shrace.fr.
- Proof: You must provide us with a screenshot of the competing offer, clearly showing the price, website name, and date.
How to Benefit from the Guarantee:
- Contact Us: Send us an email at stephane.huertas@shrace.eu with the subject line "Best Price Guarantee" and include the screenshot, link, and details of the competing offer.
- Verification: Our team will carefully verify your request to ensure that all conditions are met.
- Reimbursement: If your request is valid, we will refund the price difference using the same payment method as your purchase.
Exclusions:
The Best Price Guarantee does not apply in the following cases:
- Special promotional offers (discount codes, flash sales, etc.)
- Prices displayed due to errors or typos
- Offers from auction or private sales websites
- Discounted or second-hand products
Our Commitment:
At SH Race, your satisfaction is our priority. We take pride in offering exceptional bicycle wheels, designed with passion and expertise. With the Best Price Guarantee, you can be confident you're making the best choice for both your performance and budget.
Feel free to contact us if you have any questions about our Best Price Guarantee. We are here to support you in choosing your custom bicycle wheels.