Scotch tubeless SHR ^*Required step

SH Race FAQ

• How does after-sales service work for cross-border or international customers?

  For cross-border or international customers, after-sales service is simple: the wheels are returned to our workshop to be inspected and checked by our team.

  If the issue is covered under warranty, we cover the return shipping costs.

  In all cases, we support you step by step in organizing shipping and handling your request.

• I’m heavy (over 100 kg): how should I choose my wheels?

  The simplest and most reliable solution is to contact us directly to discuss it.

  Above 100 kg, wheel choice depends on several parameters (riding style, terrain, tires, objectives). A discussion allows us to define a suitable and durable configuration, and clearly identify:

  • what is recommended for your usage
  • what is possible
  • and what is best avoided

  Contact us with your weight, riding style (road/gravel/MTB/touring), and expectations, and we will guide you toward the safest and most coherent build.

• Can I keep my current cassette?

  Yes, you can keep your current cassette.

  We supply our wheels with the main freehub standards:

  • Shimano / SRAM HG
  • Shimano Micro Spline
  • SRAM XDR

  As long as the freehub standard matches your drivetrain, your cassette can be installed directly.

• Do you offer carbon spokes?

  Yes, of course: we offer carbon spokes.

  They are built on Erase or SHR hubs, both benefiting from a lifetime warranty. Several colors are available depending on the desired build.

  For more information, please visit the dedicated page: View SH Race carbon spokes

• Low-, mid-, or high-profile rims: which is the most versatile?

  The mid-depth rim is generally the most versatile, offering the best balance between performance, weight, and stability.

  Low-profile rim (≤ 30 mm)
  Lightweight, comfortable, and easy to handle on climbs, but less efficient on flat terrain and at high speeds.

  Mid-profile rim (35–45 mm)
  The best compromise: good aerodynamic gains, controlled weight, and acceptable stability in crosswinds.
  Suitable for the majority of riders and courses.

  High-profile rim (≥ 50 mm)
  Very efficient on flat terrain and at high speeds, but heavier and more sensitive to wind.
  Less comfortable in the mountains or for truly versatile use.

  Conclusion: for a single wheelset capable of doing everything, the mid-depth rim is the most balanced choice.